Refund Policy

Thank you for your generous support of the Ivanya Social Care Foundation in Tripura. As a non-profit organization dedicated to [mention your core mission areas, e.g., social welfare and community development in Tripura], we deeply appreciate your contributions.
This policy outlines our guidelines regarding refunds for donations made to the Ivanya Social Care Foundation.
Donations:
Generally, donations made to the Ivanya Social Care Foundation are non-refundable. As a charitable organization, we rely on the commitment of these funds to support our ongoing programs and initiatives that directly benefit the communities we serve in Tripura. Once a donation has been processed and the funds have been allocated to our activities, we are typically unable to offer a refund.
We understand that exceptional circumstances may arise. Therefore, refund requests for donations will be considered on a case-by-case basis, at the sole discretion of the Ivanya Social Care Foundation.
Grounds for Potential Consideration of a Refund (Exceptional Circumstances May Include):
- Clerical Error: If there was a clear error on our part in processing your donation (e.g., a duplicate charge due to a technical issue).
- Accidental Overpayment: If you inadvertently donated a significantly larger amount than intended.
How to Request a Refund:
If you believe you have a valid reason for a refund request based on the exceptional circumstances mentioned above, you must notify us in writing within [Specify a timeframe, e.g., 7 days] of making the donation. Your request should include the following information:
- Your full name and contact information (abcdefghijk@gmail.com).
- The date and amount of the donation.
- The method of payment used.
- A clear and detailed explanation of the reason for your refund request.
- Any supporting documentation (e.g., transaction receipt, screenshot of the error).
Please send your refund request to:
Ivanya Social Care Foundation, Dhaleswar, Radha Madhav Sarani, Agartala West Tripura, 799007
Email: support@ivanyafoundation@gmail.com